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FAQ

Frequently Asked Questions

General Questions

What is Synera Dental Wellness?

Synera Dental Wellness is a dental practice dedicated to providing comprehensive and holistic dental care. We focus on the connection between oral health and overall wellbeing, offering a range of services that go beyond traditional dentistry to address the root causes of dental and related health issues.

“Synera” is inspired by the concept of synergy – the interaction or cooperation of two or more organizations, substances, or other agents to produce a combined effect greater than the sum of their separate effects. We believe in the synergistic relationship between oral health and overall health.

We are conveniently located at 54 W 21st St, Suite 308 New York, NY 10010

M-F, 9-5pm

You can reach us by phone or by the contact form on our website.

Yes, we offer consultations to discuss your specific needs and treatment options. Please contact our office to schedule a consultation.

Appointments

How do I schedule an appointment?

You can schedule an appointment by calling our office or by filling out the appointment request form on our website. Our team will get in touch with you to confirm your appointment details.

For your first appointment, please bring your photo ID, insurance information (if applicable), any relevant medical or dental history, and a list of any medications you are currently taking. You may also want to bring a list of questions you have for Dr. Montrose or our team.

We understand that unforeseen circumstances may arise. We kindly request 24 hours’ notice for any appointment cancellations or rescheduling. Failure to provide sufficient notice may result in a cancellation fee.

During your initial visit, we will review your medical and dental history, conduct a thorough oral examination, and may take necessary X-rays or other diagnostic images. Dr. Montrose will discuss any findings with you and develop a personalized treatment plan based on your needs and goals.

Treatment-Related Questions

What types of dental services do you offer?

We offer a wide range of services. Please visit our “Treatments” pages for a comprehensive list.

Airway-focused dentistry recognizes the critical role of proper breathing and airway function in overall health. We evaluate and treat dental and craniofacial issues that can impact the airway, such as underdeveloped jaws, tongue ties, and sleep-disordered breathing.

TMD stands for Temporomandibular Joint Disorder. It refers to a range of conditions that affect the jaw joint and the muscles controlling jaw movement, often causing pain, clicking, or difficulty opening and closing the mouth.

Orofacial myofunctional therapy is a series of exercises designed to improve the function of the muscles of the face, mouth, and throat. It can help address issues related to breathing, swallowing, speech, and jaw alignment.

A tongue-tie (ankyloglossia) or lip-tie is a condition where the frenulum, the band of tissue connecting the tongue to the floor of the mouth or the lip to the gums, is too short or tight, restricting movement and potentially affecting feeding, speech, and oral development.

Yes, we utilize digital X-ray technology, which significantly reduces radiation exposure compared to traditional X-rays and provides high-quality images for accurate diagnosis.

We adhere to strict sterilization and infection control protocols recommended by the American Dental Association (ADA) and OSHA to ensure the safety of our patients and staff.

Insurance and Payment

Do you accept dental insurance?

At Synera, our priority is to provide unbiased diagnoses and highly individualized treatment plans. To maintain this commitment and offer you the best possible options, we are an out-of-network provider with insurance companies. If you have medical or dental insurance with out-of-network benefits, we will gladly assist you in submitting claims for potential reimbursement.

At Synera, our priority is to provide unbiased diagnoses and highly individualized treatment plans. To maintain this commitment and offer you the best possible options, we are an out-of-network provider with insurance companies. If you have medical or dental insurance with out-of-network benefits, we will gladly assist you in submitting claims for potential reimbursement.

We accept most major credit cards.

Yes, we partner with CareCredit and Cherry to offer flexible financing options that can help make your dental care more affordable. Please ask our front office team for more information.

If you have any other questions, please don't hesitate to contact us!

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